Integrate 01277 888 442
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Pre-Paid Support Units

Discounts for on-site and remote support
Request information
Support Units purchased in advance receive a discount [from 7% to 14%] on our original standard support rates. Support Units provide a good compromise between as-needed support and a contracted commitment to fixed monthly support fees.
What is covered by the support units?
  • On-site support**
  • Remote desktop support
  • Telephone support
  • Email and sms support
Comparison
The minimum package is 4 hours at just £258.00 saving £4.50 per hour. The more hours purchased, the greater the discount.
Picture
Prices above are ex - VAT

Standard Units
4 pre-paid units at £64.50 + VAT
£
309.60    
Gold Units
12 pre-paid units at £61.50 + VAT
£
885.60    
Silver Units
8 pre-paid units at £62.25 + VAT
£
597.60    
Platinum Units
16 pre-paid units at £60.75 + VAT
£
1,166.40    
More information
  • *Pre-paid Support Units are only available where there are 6 or fewer computers at a single loaction and where there is no true server
  • **On-site time includes an allowance for travel if outside of Brentwood.
  • Time is metered in 15 minute increments and is carefully and fairly recorded. Periodic emails will give details of work done and time spent.
  • The minimum time for an on-site visit is 60 minutes
  • Support Units are useable for up to 12 months [see chart]
  • When Support Units are "topped up" any remaining units will be extended to cover the new period, giving increased value.
  • Support Units only include the time-element of our billing. Other products such as hardware, software and on-going services will be invoiced separately and payments are due before delivery.
  • When pre-paid Support Units are used up, or expire, any further time spent will be charged at the current standard rate. The standard rate varies according to the nature and complexity of the work: such as whether there are servers, multiple locations and the size of network etc.
  • Charging for hardware, software and services
  • We offer no credit terms on hardware, software and services. Payments for all hardware [computers, software laptops, printers, networking equipment plus all components, software and services] are due with your order.
     Get  Support      
Contact:  Monday to Friday

Brentwood Office.   01277 888 442
Chelmsford Office:  01245 206 572
Mobile    07736 233 851
Email.    [email protected]
Visitors - by appointment
Suite 3, The Hermitage
15a Shenfield Road
Brentwood
Essex
CM15 8AG
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Click for Map
Read our Terms, Conditions and Privacy Policy
BeAnywhere Remote Desktops user info

Web-filtering: free DNS Shield settings:   208.67.222.123   and   208.67.220.123
NB this is a basic free service. Please let us know if you want a more controllable web-filtering solution for business or home.
Brentwood Computers (Integrate Networks Ltd) © 2015 Registered in England No. 4437853. VAT REG No. 796 0264 05 

[email protected]

Install Support Tool
Integrate Networks Brentwood, Billericay, Shenfield, Hutton, Ingrave, Ingatestone, Herongate, Warley, Mountnessing, Margaretting, Basildon, Romford, Chelmsford, vouchforit
  • Home
    • Support
    • What Our Clients Say
  • Useful
    • Useful Tools
    • Downloads
    • Client info
    • Articles >
      • Phone Scams
      • Effective Passwords
      • Why Reboot
      • F8 for Win8
    • News
  • Hosted Email
    • Email Fees
    • Troubleshoot Outlook
  • Secure Email
  • 365
  • pCloud
  • Products
    • Remote Desktop
    • Anti-virus
    • VPN
    • Web Filtering
    • Web Safety
    • Broadband
    • Websites >
      • Small Business Server
      • Basic Websites
      • Advanced Websites
    • Data Recovery
    • Training
    • Database Solutions
  • Contact
  • Booking